Access Bank Advises Customers against Fraudster

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Nigeria’s largest retail bank, Access Bank has advised its
customers to be on the lookout for fraudsters who are using
new scam methods to rip people off by preying on the
distress that comes with the nation-wide lockdown.
According to the bank, the fraudsters would contact their
potential victim either via mail, phone call or text to request for
their bank details with the promise of crediting their account,
after which they proceed to withdraw the money in the victim’s
bank account. They often come under the guise of government
officials, social advocates and false NGOs allocated to share
the relief fund that was promised by the government. This,
unfortunately is a fraudulent scheme and given the current
state of affairs, an easy scam to fall for.
According to the Executive Director, Retail Banking, Access
Bank Plc., Victor Etuokwu, “Access Bank is imploring its
customers to be wary of any message, demanding their
personal or bank details. Customers must remember that the
Bank will never ask for their BVN, full card PAN, PIN, mobile
app activation code, OTP or password as it is readily available
to the Bank via its database. Any call, email and text message,
claiming to be from Access Bank and demanding for any of
these details is certainly a scam.”
“Also, customers are advised to refrain from sharing user
generated codes when migrating from the old Diamond Bank
app to the Access More app. With knowledge of this pin, these
fraudsters can gain entry to your bank app, and from there
have access to the money in your account,” he added.
He said because of the peculiar nature of the lockdown
situation, people were exposed to all sorts of threats including
financial, that may sometimes come in different and unusual
format. As a result of this, Etuokwu advised that everyone
should remain vigilant at all times and report all suspicious
activities to the appropriate authority.
To report any suspected fraud case, customers are advised to
call the bank’s customer care line: 01-2702005 or send an
inquiry via email to the bank’s official email address:
contactcenter@accessbankplc.com.

 


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